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Return Policy

Return Policy

Return Policy

Your satisfaction is our goal. If for any reason you would like to return an item, we are here to help!

Actions users need to take when returning an item

If the product has quality problems, please contact us as soon as possible and provide product pictures, a picture clearly shows the condition of all products.

Customer is responsible for return shipping costs that may be incurred during the return process

Circumstances applicable to returns

Returned products need to be returned with the packaging in the same way they were received. And you return the product to the specified return address.

Timeframe for accepting returns

We offer free returns within 30 business days of receiving your order. If you are not satisfied with the product you received within 30 work days of the date you received it. You can return the product for a full refund. Please contact (Mobile number: +8618615201305) at the return address (Room 1401 , Block B , Shengjing aquare Ji nan City , Shandong Province ,China). Products are returned within 30 business days of the delivery date. For damage or loss caused by the shipping company or other circumstances beyond our control, we can also provide a full refund and please contact us to solve the problem.

Please contact us in time for more details.