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Shipping Policy

CIMC is one of the most important partners of CIMC Trailer, and has branches in twelve countries in Africa. Our goal is to provide you with the best service so that you can get the most out of your CIMC semi-trailer. Welcome to contact us to order our semi-trailer.

During the COVID-19 pandemic, uncertainty in global ocean shipping has increased, and some sailing schedules may be extended. One of our sales representatives will review your order and contact you with an estimated delivery date.

1. Shipping Method

We provide sea transportation and land transportation services, you are welcome to get a free quotation by filling in the form with your name, email, full address, products and requirements,

We will contact you shortly with complete information, including the most suitable shipping method.

2. Delivery Time

Order processing time: After we receive all the payment, we need 3-5 working days to start waxing, packing and other preparations for the semi trailer, and we will send it out within 5 working days after receiving the payment. Delivery to the shipping company to start shipping service.

Shipping time: The shipping company may take 3 to 15 working days to deliver to the buyer's agreed location.

3. Shipping Fee:

Our company bears all sea freight and land freight, customers do not bear the freight.

Free shipping countries are: Uzbekistan, Uganda, Ghana, South Africa, Indonesia, Guatemala, Kazakhstan, Costa Rica, Cameroon, Tanzania, Ethiopia, Senegal, Dominican Republic, Bangladesh, Angola, Pakistan, Mauritius, Zimbabwe, Thailand, Cote d'Ivoire, United States, Kenya, Mozambique, Philippines, Zambia, Vietnam, United Arab Emirates, Argentina, Oman, Malaysia, Madagascar, Nigeria, Ecuador, Kuwait

For other countries that are not mentioned, you can contact customer service for confirmation before placing an order.

4. Shipment Tracking

The process is relatively simple and well organized. Once the semi trailer leaves our factory, your shipment will be assigned a delivery number. According to the tracking number of your shipment. We will contact you with tracking information.

5. Damaged Goods

We are based on safe delivery of your products at an affordable price, and we choose our carriers carefully.

However, sometimes the goods may be damaged. While this is rare, customers follow a simple procedure to expedite the claim process if desired.

Customers contact us within 24 hours after any damage to the package or semi trailer.

Customers can contact us via info@chinacimc.com or call Mobile number: +8618615201305.

5. Shipping Tips

During the COVID-19 pandemic, uncertainty in global ocean shipping has increased, and some sailing schedules may be extended.

6. Precautions:

Costs that the customer needs to bear: import tax charged by the country where the customer is located, various fees charged by the local port, and customs clearance fees.

Shipping Policy